Careers

The Inside Sales Representative is responsible for performing effective inside sales activities as well as assisting with general business operations of the branch. The Inside Sales Representative assumes direct responsibility for providing outstanding customer service, initiating sales activity, and contributing to overall departmental success through effective management of internal and external customer relationships. Additional duties include maintaining stock levels, consulting and advising on customer needs, and conducting sales transactions independently.
Primary duties:

• Present and explain products and services to customers and assist in meeting their needs through all stages of each sales transaction
• Work with Branch Management and Outside Sales Representatives to establish delivery schedules, process orders, set up service calls and other tasks as required to meet the needs of all customers
• Provide quotations and bids for projects or accounts requiring welding equipment
• Set up showroom product displays, stock shelves and maintain general condition of the showroom
• Check in freight/UPS as needed
• Act as a back-up driver for the Marshfield Route Sales Representatives when necessary

Preferred Qualification
Possess a current Class B CDL with HAZMAT endorsement or be able to obtain within 30 days of hire.

HOW TO APPLY:

Complete the Employment Application Form and upload to the Apply Online webform.  Or, pick up an application at the Marshfield store, 1406 E 4th St, Marshfield, WI 54449

Ensure the correct, timely, and safe delivery and sale of MWSCO products to customers. Represent the company in a professional manner while interfacing with customers on product, delivery, pricing or related issues.

Primary Duties:

• Gather and coordinate customer invoices, order requests, telephone and/or email messages regarding product delivery and route sales requirements.
• Load products in to vehicles efficiently and safely.
• Deliver products to customers and/or stock warehouses while abiding by load safety, DOT, TSA and general safe driving guidelines.
• Listen to customer needs and requests and actively sell from the truck using independent judgment and discretion to satisfy the customer. When necessary, provide feedback to store manager regarding customer concerns or problems with pricing, quality, credit or if there is a need for additional follow-up.
• Complete daily pick-up and drop off of cylinder products from the customer.
• Easily adapt to an ever-changing workday
• Ensure accuracy of cylinder exchange and hard goods pricing.

* Class B CDL with Hazmat endorsement required. Hazmat endorsement can be obtained after hire.

HOW TO APPLY:

Complete the Employment Application Form and upload to the Apply Online webform.  Or, pick up an application at the Rothschild Store, 513 Grand Ave, Rothschild, WI 54474

Position Summary:

Provide excellent customer service communication with internal and external MWSCO Technical Services customers. Will play a vital role in maintaining relationships and ensuring customer satisfaction.

Educational and Skill Requirements:

Business administration education and experience or service related industry experience. Successful candidates will have the ability to organize on multiple levels with excellent communication and problem solving skills. High level use of Microsoft Office software and equivalent programs (e.g. Word, Excel) required with the ability to develop or support service related information.

Primary Responsibilities:

• Collaborate with technical service employees and customers
• Communicate with customers to understand their needs and expectations
• Handle customer inquiries and resolve service related issues
• Provide automation quotes to MWSCO customers
• Develop system to maintain accurate records of equipment in MWSCO repair system
• Work with marketing to develop technical services sell sheets
• Prepare and present reports on service delivery and customer satisfaction
• Develop customer quotes for Technical Services offerings
• Work with MWSCO IT and others on potential new and existing software
• Order and track repair parts and resolve issues as they arise
• Coordinate robot system preventative maintenance
• Work with existing and new customers to actively sell MWSCO products and services
• Follow MWSCO safety policies, procedures, and goals.

Physcial Demands:

• Regularly required to lift up to 50 pounds.
• Ability to move products or materials weighing 100+ pounds with the assistance of material handling equipment or coworkers.
• Travel out of town with overnight stays

HOW TO APPLY:

Complete the Employment Application Form and upload to the Apply Online webform.  Or, pick up an application at the Winona Store, 5150 W 6th Street, Winona, MN 55987